At this year’s Open House Show, a group of industry experts came together to share their knowledge and experiences on some of the most critical issues facing lawn and garden retailers. The panel featured insights from Kristi Klaver of Flowerland, Rob Cowie of Suncrest Gardens, Randy Soergel of Soergels Greenhouse, Nancy Taylor of Gro Group, and Mark Bolt of Novelty Manufacturing. Each speaker brought years of expertise to the table, providing valuable guidance on topics such as adapting to change, cross-merchandising, customer loyalty, social media marketing, and the role of AI in retail.