What’s New At Arett Sales For 2013
In response to the unprecedented recent events in our industry, Arett Sales has taken several initiatives to ensure that independent lawn and garden centers can have a strong, stable and secure supply chain partner that will be able to move products from manufacturers to retail shelves with as little disruption as possible.
As a fourth generation family-owned business, Arett Sales takes great pride in supporting the industry for over sixty years, maintaining open communications with our customers, and providing fast order turnaround with high order fill rates. Read below for an overview or what’s new at Arett Sales for 2013.
Arett University
Arett Sales is excited to announce the launch of Arett University, a free online learning center for all Arett customers. The core mission of Arett University is to promote learning within the lawn and garden industry. The University offers Independent Garden Centers the knowledge and skills to succeed as professionals and fully understand the unique offerings of today’s Manufacturers. As we continue to work diligently with the top lawn and garden manufacturers to develop a curriculum best suited for the independent garden centers product knowledge needs, Arett University has many features that can benefit your store employees immediately …
- Arett U Virtual Seminars – Arett U Virtual Seminars provide you access to presentations from top manufacturers and industry professionals from the comfort of your home and/or office. Simply log on to watch a live 30 minute presentation on a variety of topics. There are currently 10 presentations scheduled from top manufacturers such as Jonathan Green (2/27), Aquascape (3/16), Bonide (3/20), Fox Farm (3/27), LFS Gloves (4/6), just to name a few. Register today – https://arett.webex.com
- Arett U Knowledge Bank – There are currently 35 courses available on important lawn and garden information that garden center employees MUST know in order to be successful. Some of these courses include – “What is Lawn Thatch”, “How to Properly Mow Your Lawn”, “Basic Pest Control Facts”, “Tips for Healthy Houseplants”, “Pricing Theory”, “When to Prune a Tree” and many more.
- Interactive Forums – Share ideas and experiences with your peers in the interactive forum area. Post a question or topic to the field and get notified when someone responds.
- Custom Curriculum – Enroll your employees in courses that are most relevant to their product knowledge needs.
- Tracking – Track your progress as you strive to achieve your PhD from Arett University.
- Arett U Plant Gallery – Gain access to thousands of plants and identify your environmental restrictions to see a custom list of plants.
Greensmith Graphics, Arett’s In-House Advertising Agency
Greensmith Graphics’ team was thrilled with the response to website development inquiries, direct mail postcards and fliers, store signage and loyalty cards – all to help build store traffic and stimulate interest and store recognition. Many customers also took advantage of the new rebranded HG Shopper platform which provides retailers a branded E-Commerce solution at an unbelievable price.
Customers were thrilled to see there was still time to run early spring promotions!
Increase Warehouse Space
One of the more important steps Arett has taken to ensure customer satisfaction has been to increase our infrastructure to support additional business and maintain our industry-leading fill rates. As of January 1st, Arett is now operating out of more than 600,000 square feet in our Troy, Ohio and Bristol, Connecticut warehouses, serving customers from Maine to South Carolina, west to Michigan and Illinois. In addition, as business continues to grow, we have an agreement to add another 50,000 square feet to Bristol and Troy, respectively. To maintain efficient warehousing and distribution practices in these increased warehouse space, Arett has hired 27 new warehouse employees.
New Arett Vendors For 2013:
- Advanced Seasonal Innovations (A97)
- Bite-Lite (B11)
- Boskke (B97)
- Christmas By Krebs (C95)
- Dr. Earth (D71)
- Gronomics (G80)
- Holiday Projectors (M72)
- Kwok Hing (K90)
- Massarelli’s (M01)
- McGuire Industries – Flex Rake (F58)
- Misty Mate (M34)
- Modern Harvest (M69)
- Morton Salt (M36)
- NeoNeon (N23)
- RDS Sports – Clamp It! (R81)
- S & S innovations (T81)
- Sanco (S22)
- Scenic Road (R82)
- Shanghai Daisey (S41)
- Store – It – More (J69)
- Tetra (T22)
- Union Products (U15)
- Woman’s Work (W49)
Arett Growth
In order to keep up with the increased demand, Arett Sales has made significant hires throughout several departments.
Accounting
- Rebecca Morgan – Credit Coordinator
- Christine McConnell – Accounts Payable
- Brenda Oldfield – Collections
- Colleen Washington – Accounts Receivable
- Sara Brogan – Accounts Receivable
Information Technology
- Michael Perilli – Director of Information Technology
- Dipal Parikh – Sr. Developer
Advertising
- Terry Murphy – Web Developer
- Jean Nerestant – Graphic Artist
Customer Service
- DJ McNair – Customer Service Representative
- Nancy Osterhoudt – Customer Service Representative
- Kathy Vandergrift – Data Processing/Customer Service
Troy Warehouse
- Steve Oglesbee – Assistant Warehouse Manager
Troy Warehouse Associates
- Michael Wood
- Ryan Hagen
- Carlos Young
- David Swartz
- Paul Didier
- Franklin Evans
- Robert Carroll
- Shane Miller
- Nicklaus James
Bristol Warehouse Associates
- Howard Therriault
- Nicholas Ashley
- Steve Lavallee
- Brandon Ashley
- Patrick Holley
- Angel Gutierrez
- Aubrey Durham
- Greg Ballester
- Phil Cushon
- Marcus Mack
- Tim Wilson
- Nicholas McCarthy
- James Curry
- Jose Estrada
- Mark Seiler
- Tyler Nolan
- Shawn Petrucci
Good Tidings
- Jack Boyd
- Dotty King
- Jane Quinn
Salespeople
- Bob Aguiar – MA
- Paul Bishop – MD
- Chris Conti – NJ
- Ralph Lugo – VA
- Dave Moran – NJ
- Rick Scott – NJ
- Derek Crossley – DE
- Ryan Sidey – Long Island
- John Diamond – MD
- Steve Goding – NH
- Kevin Lyons – MA
- Tom Crooks – MI
Our mission is to continue to fulfill the needs of our lawn and garden retail customers by providing 100% satisfaction. We pledge to offer the benefits our customers deserve and have become accustomed to. Please don’t hesitate to contact our customer service team with any questions – 800-257-8220800-257-8220 FREE x1.